ITIT Lunchroom
Free public lessons

Free, plain-English lessons for everyday work technology.

From getting comfortable with a work computer to spotting a scam email: short lessons explain what to do, show the safer choice, and offer optional practice. No login, no account, no jargon.

Open interactive Learn Start: Never Approve an MFA Prompt You Did Not Start

Find lessons for your situation

When it's already happened

Straight answers to the questions people search at 11pm, from the employee's side. No lecture, no shaming.

I clicked a phishing link at work. What now?

You clicked, and now your heart is pounding. Here is what actually happened, what genuinely helps in the first five minutes, and how to report it in a way that gets you help instead of trouble.

I failed the phishing test at work. Am I in trouble?

You clicked a fake phishing email your own company sent, and now you feel exposed and a bit stupid. You are neither. Here is what a phishing simulation actually is, what realistically happens next, and how to get genuinely better at spotting them.

I approved an MFA prompt I didn't start. What now?

You tapped Approve to make the buzzing stop, then realized you were not signing in to anything. Here is what that actually granted, what to do in the next twenty minutes, and why the people you tell will be glad you told them fast.

I emailed the wrong person at work. How bad is it?

You sent it to the wrong Sam, possibly with a file attached. Here is what recall can and cannot do, how to tell whether this is an awkward moment or a reportable data incident, and exactly what to write in either case.

Can your employer see what you do on your work laptop?

A straight answer to the question most people are too embarrassed to ask out loud: what your employer can typically see on a work laptop, what almost never happens, and how to check your own machine instead of worrying about it.

Work email on your personal phone: what can they see?

Adding work email to your own phone can mean three very different arrangements, and only one of them puts your whole device within reach of an erase command. Here is how to tell which one you are being asked for.

Is it okay to email a work file to your personal address?

Sending a work file to your own Gmail is one of the most common things people do, and it is almost always about finishing the job rather than doing anything wrong. Here is the honest picture: why employers care, how to find out what yours allows, and what to do instead.

Someone brought an AI notetaker to the meeting. Can you say no?

A bot joined the call, the transcript started scrolling, and you are not sure whether objecting would make you look difficult. It would not. Here is what actually joined your meeting, where the notes end up afterwards, what consent rules really say, and the exact words that get you a calm, ordinary answer.

That Teams message from your coworker — is it really them?

A chat message carrying a name you know can still come from a stranger, or from your coworker's stolen account. This walks you through the External and Guest labels, the address hiding behind the display name, the gift-card and payment-change scripts, and the ten-second check that settles it without offending anyone.

Locked out of your work account? Here's what to try

You cannot get in, you may be late for something, and your heart rate is up. Here is the calm ordered checklist of what actually causes this, the self-service routes that fix it in three minutes when your employer allows them, what to do when the multi-factor app is the real blocker, and exactly what to tell the helpdesk so it takes one message instead of five.

Everyday office basics

New to desk work, or just want the fundamentals? Start here.

Getting comfortable with a work computer

A gentle first walkthrough of using a work computer: signing in, finding your way around the screen, opening the apps you need, and locking up when you step away.

Saving, finding, and organizing your files

A plain-English guide to saving files, naming and filing them so you can find them later, searching when you cannot, and knowing when a file lives on your computer versus a shared or cloud drive.

Printing, scanning, and PDFs at work

Printing and scanning are two everyday office skills that feel more confusing than they are. This lesson walks you through sending a document to a printer, choosing the correct printer from a list, and scanning a paper page into a PDF file you can email. You will also learn what a PDF actually is and why it is handy. Jams and "which printer is that again?" moments are completely normal, and none of it will break anything.

Shared Drives and Cloud Files: Where Your Work Lives

A file saved only to your own computer lives in one place that just you can reach. A file saved to a shared or cloud drive lives in a common space your teammates can open too, and your edits sync automatically. Once you understand where a file actually lives, sharing gets simple: save it to the shared place and send a link instead of emailing copies around.

Spreadsheets: The Basics You Will Actually Use

A calm, beginner-friendly walk through the spreadsheet skills you will actually use: what cells, rows, and columns are, how to type in your data, how to add a column of numbers with SUM, and how to sort a list into order. Along the way you will pick up the one habit that saves beginners the most grief — not typing over a formula or your only copy, and saving a backup before you experiment.

Staying Organized at Work: Taming Your Inbox, Tasks, and Notes

Staying organized at work does not require special apps or a perfect system. It takes three small habits: a calmer inbox, a short task list you actually look at, and quick notes so nothing slips out of your head. This lesson walks you through each one in plain steps you can start today with the tools you already have.

Is it safe to paste this into ChatGPT at work?

Chat assistants are genuinely useful, and wanting to use one at work is not a bad instinct. The part nobody explains is that pasting into one is closer to emailing an outside company than to using a calculator, and that a personal account and the account your employer signed a contract for are not the same tool. This lesson gives you the honest mental model, a quick test for what is safe to paste, three ways to get the same help without handing over real data, where to find your workplace's actual rule, and what to do if you already pasted something you wish you had not.

What can Microsoft Copilot actually see in your files?

Copilot showed up in your Office apps and now it can find things. Nothing about your access changed the day it arrived. This lesson walks through what Copilot can actually reach across Word, Excel, Outlook, Teams and SharePoint, where your prompts go and who can read them, the difference between the work version and the free consumer one, and the single check in the Share dialog that tells you whether a file is quietly open to your entire company.

Your first day with a work laptop: what to set up

A calm, ordered walkthrough of the genuinely useful first hour with a new work laptop: signing in, setting up multi-factor on your phone, finding email, calendar and chat, getting on the Wi-Fi, and learning the lock shortcut.

How to ask IT for help so it actually gets fixed

Tickets rarely vanish because your question was too basic. They vanish because five specific things are missing. Here is what to put in, what to leave out, and how to nudge politely when something stalls.

Workplace Tech Foundations

Confidence-building lessons for common sign-in, screen, file, and support decisions.

Account and Message Safety

Short lessons for sign-ins, suspicious requests, passwords, and browser decisions.

Files, Privacy, and Data Boundaries

Learn how to recognize sensitive information and choose safer sharing, messaging, and file-handling boundaries.

Annual Security Awareness: Core

The core set most workplaces expect once a year: spotting scams, protecting accounts, working safely away from the office, catching fake payment requests, and knowing how to report.

Prefer to just try it?

Every security lesson has a short, hands-on simulation you can run in your browser — no signup, no download, and nothing real is ever touched. Browse all 12 simulations.

Staying safe at work

The security calls that come up at any desk job — phishing, passwords, sharing files, and knowing when to report.

Handling Records That Need Extra Care

Learn how to spot a record that's protected by extra rules — like the ones for health, student, payment, or financial records — and how to find the right person to ask before you move, copy, or share it.

Email Recipient and Attachment Checks

Learn a simple habit of checking who it's going to, what's attached, any private details, and whether it's the right place to send it, all before a message goes out.

Passwords and Password Managers

Learn why using the same password everywhere is risky, how a password manager keeps each one safe for you, and where your passwords should and shouldn't be kept.

Remote Sign-ins and Public Wi-Fi Safety

Learn how to get into your work safely from home, while traveling, or in shared spaces, by sticking to your own work account, Wi-Fi you trust, and the help channel you'd normally use, and how to know when to stop.

Browser, Download, and QR Safety

Learn how to tell whether a link, a file you're asked to open or send, or a code you're asked to scan really belongs to what you're doing—before you act on it.

Spotting Phishing and Scam Messages

Learn how scam messages try to rush you into acting, the warning signs to watch for, and what to do with one before you click, reply, or download anything.

Secure File Sharing and Permission Checks

Learn when a plain email attachment is the wrong way to send a file, what to use instead to keep it private, and how to check who can actually open what you send.

Incident Reporting and First Response

Learn how to tell an everyday tech problem from one worth reporting, and how to write a calm first note that captures the facts without giving away anything private.

Spotting Fake Payment Requests

Learn how scammers pose as a supplier or boss to push you into changing where a payment goes, the warning signs to watch for, and the simple check-first habit that keeps the money safe.